o.d.m. Returns Policy – o.d.m. Online Store (Official)

o.d.m. Returns Policy


30 DAY MONEY BACK GUARANTEE. WE GUARANTEE YOUR SATISFACTION WITH ALL O.D.M. MERCHANDISE. YOU MAY RETURN ANY UNWORN, UNDAMAGED WATCH WITH RECEIPT WITHIN 30 DAYS OF PURCHASE FOR A FULL REFUND OR EXCHANGE OF THE PURCHASE PRICE (MINUS SHIPPING AND HANDLING)

To return an item, please write to contact@odm-design.com for more details. Once the returned item is received and inspected, a credit will be issued for all returned watches meeting the 30 day guarantee provisions. The credit will be issued to the card or Paypal account upon which the order was originally placed. 

Your credit or refund will be done via Paypal. We aim to complete the refund process within 14 working days, but it may take longer depending on actual circumstances.

Please note: no exchange or return on items with reduced retail prices, special promotions, sales etc.